Privacy Policy

[Last Updated: Tuesday 4th Feb 2025]

At Bea & Flo, we are committed to protecting your privacy. This privacy policy explains how we collect, use, and protect your personal data when you visit our website and purchase our products.

1. Who We Are

Bea & Flo is a diffuser company specialising in high-quality oil diffusers and accessories. Our contact details are as follows:

• Email: contactus@beaandflo.com

2. Information We Collect

We collect various types of personal information from you when you visit our website or make a purchase, including:

• Personal Information: Name, email address, billing address, shipping address, and phone number.
• Payment Information: Credit/debit card information (processed securely through our payment processor).
• Automated Information: IP address, browser type, pages visited, and time spent on our site.

3. How We Use Your Information

We may use your information for the following purposes:

• To process and fulfil orders.
• To communicate with you regarding your orders or inquiries.
• To improve our website and services.
• To send you marketing communications (if you have opted in).
• To comply with legal obligations.

4. How We Share Your Information

We may share your personal data with trusted third parties who assist us in operating our website or providing services (e.g., payment processors, delivery services). We will not sell or rent your personal data to third parties.

5. Data Retention

We will retain your personal data only as long as necessary to fulfil the purposes for which we collected it or as required by law.

6. Your Rights

Under UK data protection laws, you have the following rights regarding your personal data:

• The right to access your personal data.
• The right to rectify incorrect or incomplete data.
• The right to request the deletion of your personal data.
• The right to restrict processing of your personal data.
• The right to data portability.
• The right to object to processing.

To exercise any of these rights, please contact us using the details provided above.

7. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience. You can manage your cookie preferences through your browser settings. For more information, please refer to our Cookie Policy.

8. Security of Data

We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it from unauthorised access, loss, or misuse.

9. Changes to Our Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page, and we will notify you when significant changes occur.

10. Contact Us

If you have any questions or concerns about this privacy policy or your personal data, please contact us at contactus@beaandflo.com